Wendy's Shift Leadership Role

5 days ago


Toledo, Toledo, United States Wendy's Full time

About Us: Wendy's is an equal opportunity employer who values diversity and inclusion in the workplace. As a Customer Service Manager, you will play a vital role in creating a positive customer experience that drives sales and employee growth.

Estimated Annual Salary: $55,000 - $75,000

Key Responsibilities:

  • Create a service culture designed to delight every customer
  • Lead the planning process for daily operations
  • Execute great huddles to communicate with teams on customer expectations
  • Partner with other restaurant management to identify opportunities for optimizing efficiencies and maximizing profitability

Requirements:

  • 1 year of restaurant experience preferred
  • 6 months or more of restaurant, retail, customer service-focused, or equivalent experience
  • Ability to multitask and maintain composure under pressure
  • Strong customer service skills and ability to work well in a team environment

Benefits:

  • Competitive pay
  • Benefits package including medical, dental, vision, and RX
  • 401K plan
  • Flexible schedules
  • Discounted meals
  • Opportunities for advancement within the company
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