Wendy's Shift Leadership Role
5 days ago
About Us: Wendy's is an equal opportunity employer who values diversity and inclusion in the workplace. As a Customer Service Manager, you will play a vital role in creating a positive customer experience that drives sales and employee growth.
Estimated Annual Salary: $55,000 - $75,000
Key Responsibilities:
- Create a service culture designed to delight every customer
- Lead the planning process for daily operations
- Execute great huddles to communicate with teams on customer expectations
- Partner with other restaurant management to identify opportunities for optimizing efficiencies and maximizing profitability
Requirements:
- 1 year of restaurant experience preferred
- 6 months or more of restaurant, retail, customer service-focused, or equivalent experience
- Ability to multitask and maintain composure under pressure
- Strong customer service skills and ability to work well in a team environment
Benefits:
- Competitive pay
- Benefits package including medical, dental, vision, and RX
- 401K plan
- Flexible schedules
- Discounted meals
- Opportunities for advancement within the company
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