ERP Implementation Specialist

3 weeks ago


Austin, Texas, United States ECi Software Solutions Career Full time

ERP Implementation Consultant Job Description

ECi Software Solutions Career is seeking a highly motivated and dynamic professional to join our Professional Services team as an ERP Implementation Consultant. As a key member of our team, you will be responsible for driving project implementations for our Deacom Product.

Key Responsibilities:

  • Ensure delivery of Deacom solutions across a variety of industries by implementing new strategies, solutions, and processes to reach successful go-lives and customer satisfaction.
  • Work across all aspects of a project lifecycle from presales to final delivery.
  • Be the primary representative and go-to resource for new customers implementing the all-inclusive ECI DEACOM ERP platform.
  • Lead customer sessions with the objective of identifying and documenting current and future business initiatives, gap analysis within current systems and/or processes, and reporting/data analytics requirements.
  • Understand and deliver upon ECI Deacom implementation methodology, which includes systems design and fit-gap analysis, system configuration and setup, concept validation and user acceptance testing, pre-implementation system testing, data migration and data formatting recommendations, and driving Key Performance Indicators (KPIs) to help customers understand and continuously improve their business.
  • Travel to customers domestically and internationally, average 50%, understanding business processes and delivering training for customers using DEACOM.

Requirements:

  • Bachelor's or Master's degree in business, accounting, supply chain, information systems or equivalent.
  • Prior experience in software implementation or consultation.
  • Understand common industry business practices in manufacturing, operations, distribution, and finance.
  • Ability to present complex technical concepts in a clear, concise manner to users with varying levels of technical expertise via telephone and in-person.
  • Excellent organizational skills, attention to detail, delivers high-quality work, self-motivated and an internal desire to succeed.
  • Possesses a professional presence suitable for direct client interaction by telephone.
  • Valid drivers license and/or passport for the travel within the US & Canada that will be required.
  • Proficiency in Microsoft Office products and Microsoft Windows.
  • Experience working with a customer on business process improvement projects.
  • Experience in using Microsoft SQL Server query, views, and stored procedures.
  • Prior experience in project management, specifically using MS Project or other project planning tools.

About ECi Software Solutions Career:

We are a company that values creativity, innovation, and leadership. We have received international recognition for our high levels of employee engagement through Certification as a Great Place to Work six years in a row. Our culture of inclusion, professional development, and collaboration makes us a great place to work. We offer our employees a day off to serve their community and encourage them to Crave Greatness, Own the Outcome, Deliver Awesome and Embrace Community.



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