ERP Implementation Consultant

2 weeks ago


Austin, Texas, United States ECi Software Solutions Career Full time
Job Description

ECI Software Solutions is seeking a highly motivated and experienced ERP Implementation Consultant to join our Professional Services team. As a key member of our team, you will be responsible for delivering Deacom solutions to customers across various industries, implementing new strategies, solutions, and processes to achieve successful go-lives and customer satisfaction.

Key Responsibilities:
  • Be the primary representative and go-to resource for new customers implementing the ECI Deacom ERP platform.
  • Lead customer sessions to identify and document current and future business initiatives, gap analysis, and reporting/data analytics requirements.
  • Understand and deliver upon ECI Deacom implementation methodology, including requirements gathering, systems design, system configuration, and setup.
  • Engineer Deacom solutions based on complicated customer business requirements.
  • Concept validation and user acceptance testing, pre-implementation system testing, data migration, and data formatting recommendations.
  • Drive Key Performance Indicators (KPIs) to help customers understand and continuously improve their business.
  • Travel to customers domestically and internationally, average 50%, understanding business processes and delivering training for customers using DEACOM.
Qualifications:
  • Bachelor's or Master's degree in business, accounting, supply chain, information systems, or equivalent.
  • Strong ERP product knowledge, 1-3 years ERP experience preferred.
  • Prior experience in software implementation or consultation.
  • Understand common industry business practices in manufacturing, operations, distribution, and finance.
  • Ability to present complex technical concepts in a clear, concise manner to users with varying levels of technical expertise via telephone and in-person.
  • Excellent organizational skills, attention to detail, delivers high-quality work, self-motivated, and an internal desire to succeed.
  • Excellent presentation and written/oral communication skills.
  • Possesses a professional presence suitable for direct client interaction by telephone.
  • Valid drivers license and/or passport for the travel within the US & Canada that will be required.
  • Proficiency in Microsoft Office products and Microsoft Windows.

ECI Software Solutions offers a competitive salary and an award-winning culture. We even offer our employees a day off to serve their community. Our company core values are our 'CODE': Crave Greatness, Own the Outcome, Deliver Awesome, and Embrace Community.



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