ERP Implementation Consultant
2 weeks ago
ECI Software Solutions is seeking a highly motivated and experienced ERP Implementation Consultant to join our Professional Services team. As a key member of our team, you will be responsible for delivering Deacom solutions to customers across various industries, implementing new strategies, solutions, and processes to achieve successful go-lives and customer satisfaction.
Key Responsibilities:- Be the primary representative and go-to resource for new customers implementing the ECI Deacom ERP platform.
- Lead customer sessions to identify and document current and future business initiatives, gap analysis, and reporting/data analytics requirements.
- Understand and deliver upon ECI Deacom implementation methodology, including requirements gathering, systems design, system configuration, and setup.
- Engineer Deacom solutions based on complicated customer business requirements.
- Concept validation and user acceptance testing, pre-implementation system testing, data migration, and data formatting recommendations.
- Drive Key Performance Indicators (KPIs) to help customers understand and continuously improve their business.
- Travel to customers domestically and internationally, average 50%, understanding business processes and delivering training for customers using DEACOM.
- Bachelor's or Master's degree in business, accounting, supply chain, information systems, or equivalent.
- Strong ERP product knowledge, 1-3 years ERP experience preferred.
- Prior experience in software implementation or consultation.
- Understand common industry business practices in manufacturing, operations, distribution, and finance.
- Ability to present complex technical concepts in a clear, concise manner to users with varying levels of technical expertise via telephone and in-person.
- Excellent organizational skills, attention to detail, delivers high-quality work, self-motivated, and an internal desire to succeed.
- Excellent presentation and written/oral communication skills.
- Possesses a professional presence suitable for direct client interaction by telephone.
- Valid drivers license and/or passport for the travel within the US & Canada that will be required.
- Proficiency in Microsoft Office products and Microsoft Windows.
ECI Software Solutions offers a competitive salary and an award-winning culture. We even offer our employees a day off to serve their community. Our company core values are our 'CODE': Crave Greatness, Own the Outcome, Deliver Awesome, and Embrace Community.
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