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Implementation Technical Manager

2 months ago

Little Rock Arkansas, United States Euronet Worldwide, Inc. Full time

About the Role:

Euronet Worldwide, Inc. is seeking a highly skilled Implementation Technical Manager to join our global team. As a key member of our Implementations and Project Services department, you will be responsible for the direct supervision of technical resources and the installation and activation of Euronet software at customer locations.

Key Responsibilities:

  • Facilitate the assignment of projects and ensure timely completion.
  • Mentor and train staff to ensure they have the necessary skills to succeed.
  • Report quarterly statistics to the Vice President of Implementations.
  • Conduct regular reviews and meetings with project managers and staff members.
  • Work with staff to schedule vacation requests and ensure proper project coverage.
  • Monitor time accounting and work to develop efficiency in project installation methodology.
  • Review software builds and standard data options.
  • Assist in the Implementations quality control initiative.
  • Provide technical support to team members to ensure smooth deliverables and project milestone achievements.
  • Actively engage in projects as needed to facilitate software installation and customer satisfaction.
  • Provide sales support where required.

Requirements:

  • Bachelor's degree in computer science, business, accounting, or a related academic field or 5 years comparable experience.
  • Experience or exposure to Euronet REN product Suites.
  • Minimum of 5 years experience in the installation of Euronet software or other financial oriented software.

Desired Qualifications:

  • Experience on the AS/400 or IBM iSeries platform and OS/400 operating system.
  • RPG III and/or RPG IV programming experience.
  • Working knowledge of Linux and Windows operating systems.
  • Experience with relational databases (MySQL, MariaDB, Oracle).
  • Experience with containerization and orchestration (Docker, Kubernetes).
  • Banking or Finance experience.
  • Completion of management or supervisor training classes.

Benefits:

  • 401(k) Plan.
  • Health/Dental/Vision Insurance.
  • Employee Stock Purchase Plan.
  • Company-paid Life Insurance.
  • Company-paid disability insurance.
  • Tuition Reimbursement.
  • Paid Time Off.
  • Paid Volunteer Days.
  • Paid Holidays.
  • Casual Office Attire.
  • Plus many more employee perks & incentives

We are an Equal Opportunity Employer:

We are committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.