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Retail Operations Supervisor
2 months ago
Become a Key Player at Lube X-press
At Lube X-press, we prioritize collaboration, personal development, and outstanding customer service. Whether you are looking for a flexible role or a stable career path, we provide a supportive atmosphere with training, opportunities for advancement, and a commitment to our core values. Our team members consistently give us high ratings, achieving an Employee Net Promoter Score of 71, which is on par with leading companies.
Key Responsibilities
- Oversee a group of Lube Technicians, Guest Experience Providers, and Team Leads to achieve performance objectives.
- Provide exceptional customer service while upholding company standards.
- Assist the Store Manager in leading and developing the team.
- Acquire in-depth product knowledge to offer tailored recommendations based on customer vehicle requirements.
- Be proficient with the POS system to ensure efficient service delivery.
- Maintain shop cleanliness and prioritize safety protocols.
Qualifications
- Valid Driver's License
- Customer-oriented with a willingness to learn.
- Capability to lift up to 50 pounds and remain on your feet for extended durations.
- Fluency in English for reading, writing, and speaking.
Perks
- Hands-on training provided
- Uniforms and tools supplied
- Paid time off, holidays, incentives, and team celebrations
- Comprehensive benefits including Medical, Dental, Vision, Life insurance, Short-Term Disability, and 401(k) matching
