Customer Service Representative

4 weeks ago


Danvers, Massachusetts, United States Savers | Value Village Full time
Job Title:
Customer Service Associate

Who we are:

As a purpose-driven company, we champion reuse and inspire a future where secondhand is second nature. Our mission is to redirect billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, providing valuable funding for community-based programs and services.

We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

We purchase these items directly from our nonprofit partners, and our aggressive store expansion plans recognize the importance of the continued growth and development of our team members.

You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible.

Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:


At Savers / Value Village, our Customer Service Associates create an awesome experience for our Customers, Donors, and other Team Members.

We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect:
The opportunity to work in a company that values uniqueness and diversity.

To be part of a team that is passionate about making a positive impact on the planet and local communities.

An investment in your career path interests.

We develop around 90% of our training internally, and partner with renowned providers to supplement our offerings.


What you get:
Comprehensive onboarding and training from day one.

We offer bundled health plans, company-paid life insurance, and programs to support your well-being.

A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.

We also offer paid time off, a range of mental health services, and a supportive work environment.



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