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Patient Access Coordinator
2 months ago
Position Summary
We are in search of warm and welcoming individuals to manage patient scheduling, greeting, and registration for imaging examinations at our facility.
Facility Overview
As a newly established affiliate of Northwell Health, our Imaging Center is dedicated to providing state-of-the-art imaging services with a focus on compassion and respect. Our center plays a vital role in enhancing patient care for the local community.
Key Responsibilities
- Facilitate various registration, insurance verification, scheduling, and billing tasks to support patient access to medical services.
- Conduct pre-registration and registration tasks; gather essential demographic and insurance details and input data into the system; secure necessary signatures on medical, legal, and financial documents.
- Assist in verifying patient insurance coverage and related information with third-party payers for scheduled services; help obtain necessary insurance authorizations; document approvals and denials in the system; collect payments due from patients at the time of service; may perform billing and related functions.
Goals and Expectations
- Prioritize Patient Safety, particularly in relation to Patient Identification and Procedure Verification.
- Encourage positive communication and create exceptional patient experiences during every interaction.
- Align imaging services with the strategic vision of Northwell Health to meet community needs.
- Enhance existing relationships and build new connections with referring physicians and local communities to ensure timely access to imaging services.
Qualifications
- High School Diploma or equivalent is required.
- 0-1 years of relevant experience is preferred.
The ideal candidate will be fluent in one of the following languages: Russian, Cantonese, or Mandarin, possess strong customer service skills, and demonstrate a commitment to delivering empathetic care within a collaborative team environment. This is a Full-Time position, employed by Mallard MSO, LLC.
