Patient Access Coordinator
2 months ago
Position Summary
We are looking for friendly and enthusiastic individuals to manage the scheduling, greeting, and registration of patients for imaging examinations at our facility.
Facility Overview
As a newly established affiliate of Northwell Health, our Ambulatory Imaging Center is dedicated to providing advanced imaging services with compassion and respect. Our center plays a vital role in enhancing patient care within the community.
Key Responsibilities
- Support various registration, insurance verification, scheduling, and billing tasks to facilitate patient access to medical services.
- Conduct pre-registration and registration activities; collect necessary demographic and insurance details and input data into the system; secure appropriate signatures on medical and financial documents.
- Assist in verifying patient insurance coverage and related information with third-party payers for scheduled services; help obtain necessary authorizations for services; document approvals and denials in the system; collect payments due from patients at the time of service; perform billing and related functions as required.
Expectations & Goals
- Prioritize patient safety, particularly in relation to patient identification and procedure verification.
- Encourage positive communication and create exceptional patient experiences during every interaction.
- Align the imaging services with the strategic vision of Northwell Health to meet community needs.
- Strengthen and establish relationships with referring physicians and the community to ensure timely access to imaging services.
Qualifications
- High School Diploma or equivalent is required.
- 0-1 years of relevant experience is preferred.
The ideal candidate will fluently speak one of the following languages: Russian, Cantonese, or Mandarin and possess a strong customer service orientation. We seek individuals who are passionate about being part of a collaborative team dedicated to delivering empathetic care with a commitment to inclusion, diversity, and equality.
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