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Operations Supervisor

1 month ago

Minneapolis, Minnesota, United States LSG Sky Chefs Full time

As a seasoned professional, you will be responsible for overseeing equipment maintenance and sanitation in the Equipment and Sanitation Department at LSG Sky Chefs.

About Us

LSG Sky Chefs is a leading airline catering and hospitality provider known for its exceptional reputation and innovative approach. With a commitment to excellence and customer satisfaction, we strive to deliver outstanding culinary experiences to our clients and their passengers across North and Latin America.

Job Overview

This role involves planning and managing daily schedules, productivity, and compliance with regulations while leading a dynamic team. Your focus will be on process optimization and customer satisfaction, ensuring high standards for airline catering services.

Main Responsibilities
  • Strategically plan and manage departmental operations to meet customer specifications, quality standards, and regulatory requirements.
  • Ensure timely and accurate production of food and equipment catering services.
  • Investigate customer quality issues and develop corrective actions.
  • Maintain a positive relationship with internal and external customers.
  • Attend daily operations briefings and ensure par levels of customer inventory.
Requirements
  • Bachelor's degree or equivalent experience required.
  • Three to five years of management experience in a related field.
  • Strong presentation, communication, training, and interpersonal skills.
  • Proven success in improving work processes and leading change in a complex environment.
  • Excellent analytical and conceptual skills.
  • Demonstrable record of meeting customer expectations.
What We Offer

We are an Equal Opportunity Employer committed to diversity and inclusion. Our benefits package includes competitive salary, comprehensive health insurance, and opportunities for career growth and development.