Customer Service Technician Position Open

6 days ago


Hayward, California, United States Agiliti Health Full time

**About Agiliti Health**

We are a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. Our mission is to ensure quality medical equipment is in the right place at the right time for effective patient care.

**Medical Equipment Service and Delivery Driver Role**

We are seeking an experienced Medical Equipment Service and Delivery Driver to join our team. As a key member of our district office, you will be responsible for driving to and from healthcare locations to complete delivery and equipment management tasks.

**Key Responsibilities:**

  • Safely load, secure, and deliver medical equipment to customers.
  • Retrieve equipment from customer locations, safely transporting the equipment back to the office.
  • Educate and engage customers at the time of delivery, keeping them informed on the features and functionality of the equipment.
  • Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance.

**Requirements:**

  • Be 21 years of age or older, with a high school diploma or equivalent.
  • Hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies.
  • Have customer service experience. Prior work experience in a hospital setting is helpful.
  • Have basic computer skills.
  • Be willing to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
  • Be able to lift and/or push up to 75 pounds.
  • Be able to stand and walk for long periods of time.
  • Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.

**Benefits:*

  • $25-$35 per hour depending on location and experience.
  • A robust suite of benefits for regular, full-time employees, including health insurance options, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.
  • Opportunities for career growth and development within the company.


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