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Patient Care Specialist
2 months ago
Sanctuary Medicinals in West Palm Beach, FL is seeking a patient-focused retail cannabis associate to join our team. As a key member of our 7-person team, you will be responsible for delivering exceptional customer service and providing personalized product recommendations to our patients.
Key Responsibilities:
- Engage with patients in a warm and friendly manner, providing a welcoming experience.
- Utilize acquired knowledge to recommend products and devices that meet patients' current and future needs.
- Serve as a brand ambassador, embodying the Sanctuary brand and customer service values.
- Assist patients with check-in, recommendations, education, and processing sales while adhering to state regulations and company guidelines.
- Apply knowledge and expertise through ongoing learning and self-development.
- Maintain a clean and professional Medical Marijuana Treatment Center (MMTC) environment.
- Ensure exceptional customer service levels and seek opportunities for growth and improvement.
Requirements:
- Excellent time management and interpersonal skills.
- Strong written and verbal communication skills.
- Analytical mindset and problem-solving skills.
- Ability to work in a fast-paced, team-oriented environment.
- Flexibility to work a variety of shifts, including weekends, nights, and holidays.
Additional Requirements:
- Must be at least 21 years of age.
- Must comply with all legal and company regulations for working in the industry.
- Must pass required background and fingerprint checks.
Compensation: $14/hour
