Specialized Fraud Investigations Lead

2 days ago


San Antonio, Texas, United States USAA Full time
Role Overview

In this field-based position as a Specialized Fraud Investigations Lead, you will play a pivotal part in safeguarding USAA and its members against potential fraudulent activities by conducting intricate fraud investigations with substantial financial implications.

This role is situated in Texas for the major case unit. We welcome candidates who are willing and able to work in the Dallas/Fort Worth, San Antonio, or Houston areas.

Key Responsibilities:

  • You will spearhead the execution of fraud prevention strategies and investigative operations.
  • Your tasks will include leading high exposure, high profile, and critical work assignments, and special investigations involving sophisticated niche fraud referrals.
  • You will apply advanced knowledge of Property & Casualty (P&C) insurance industry products, services, and processes in investigating claims.
  • You will process large quantities of unstructured detailed information with high levels of accuracy by collecting evidence of potential fraud through field or remote interviews.
  • You will make appropriate and prompt decisions to identify potential complex fraud within defined guidelines.
  • You will prepare and present detailed and comprehensive verbal and written investigative reports summarizing the results and outcome of the investigation.

Requirements:

  • A High School Diploma or General Equivalency Diploma is required.
  • Four years of P&C SIU/Fraud investigation experience; OR six years relevant fraud industry investigation experience.
  • You should have expert knowledge and understanding of fraud investigations as well as application of case law and state laws and regulations.

Compensation Package:

We offer an efficient process for assessing market data and establishing ranges to ensure we remain competitive. The estimated salary for this position is: $81,770 - $156,290.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits:

We provide best-in-class benefits to support your physical, financial, and emotional wellness.



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