Store Operations Manager

1 month ago


Oklahoma City, Oklahoma, United States Vibe Restaurants Full time

Compelling Opportunity

As an Assistant Manager at Vibe Restaurants, you will be responsible for overseeing the daily operations of our store, ensuring exceptional guest experiences, and driving sales performance. In the absence of the manager, you will lead the team to execute outstanding guest service and adhere to our operating policies and procedures.

  • Lead team members on shifts, including assigning tasks, providing feedback, and training
  • Utilize the deployment chart to effectively position the team, supporting labor laws and safety procedures
  • Ensure all security procedures are executed, including safe procedures and open/close procedures
  • Deliver exceptional guest service, making guests happy and resolving complaints/issues
  • Lead team members to open, transition, and close shifts, managing the line and delegating duties
  • Know and uphold standards for product quality, working the line as needed
  • Promote sales on the shift through suggestive selling and knowledge of in-store promotions
  • Execute and support all food safety requirements and practices
  • Control food costs, labor, waste, and cash on the shift, counting drawers and following proper daily cash handling procedures
  • Complete additional e-learning as required

Requirements

  • Excellent communication skills to communicate effectively with guests and co-workers
  • A positive attitude and ethics that support our values and culture
  • A strong team player with the ability to train and coach others
  • Ability to stand/walk for up to 8-10 hours per day

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