IT Manager Applications

1 week ago

Denver, Colorado, United States UMC Health System Full time
About the Role

We are seeking a highly skilled and experienced IT Manager Applications to join our team at UMC Health System. As a key member of our organization, you will be responsible for leading and managing teams that deliver implementation, support, maintenance, and optimization of applications, systems, and technologies.

Key Responsibilities
  • Manage analyst performance and prioritize workload and assignments of team members to meet business needs.
  • Provide input into department goals and professional development.
  • Assist in the development of budgets and ensure adherence to approved budgets.
  • Oversee the recruiting, hiring, counseling, appraising, and terminating employees.
  • Identify personnel development needs, provide training opportunities, and conduct annual reviews for employees.
  • Provide leadership and ensure success of supported Epic applications.
  • Assist in the development of policies and procedures to accompany processes which involve supported applications.
  • Provide a support model for end-users that facilitates issues resolution.
  • Represent and facilitate the communication between IT and operational areas.
  • Participate in the selection process of new IT systems and software.
  • Recommend technology solutions that can improve the quality and efficiency of clinical and operational processes.
  • Collaborate with internal teams, consultants, and vendors to develop special reports/systems related to supported applications.
  • Provide high-level project oversight utilizing standard departmental process and tools to ensure SLA compliance.
  • Promote and facilitate teamwork across all IT departments.
  • React quickly and appropriately to situations, such as anticipating needs, making informed decisions, and seizing opportunities.
  • Escalate issues quickly to director and other involved teams as necessary.
  • Support the IT Directors in identifying current and future information technology needs and opportunities.
  • Ensure the integrity of electronic data, achieved by managing thorough analysis of vendors and their products, and creating and adhering to process methodologies, policies and procedures for software support and maintenance.
  • Participate in on-call coverage responsibilities.
Requirements
  • High School Diploma or GED (bachelor's degree highly recommended)
  • Minimum of three (3) years recent experience in IT healthcare, EHR development, and/or implementation
  • Experience with Epic EHR preferred
  • Knowledge of industry standard practices in application support function
Preferred Qualifications
  • Certification in at least one (1) Epic Application is required within six (6) months of hire
  • ITIL certification required or obtained within one year of hire.
  • Knowledge of healthcare operations, workflows, policies, and regulations
  • Ability to work effectively in a fast-paced and dynamic environment.
  • Possesses outstanding problem solving/resolution skills
  • Possess general knowledge and understanding of supported applications
What We Offer

UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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