Premium Services Ambassador

6 days ago


Baltimore, Maryland, United States Oak View Group Full time
What We Offer

As a Guest Services Representative, you will be responsible for delivering exceptional service to our premium guests, clients, and partners. You will work closely with our Premium Services department to ensure all expectations are met within designated spaces for guest satisfaction.

Key Responsibilities:
  1. Provide world-class hospitality to premium guests, clients, and partners
  2. Conduct pre-event walk-throughs to ensure expectations are met
  3. Assist guests with reasonable requests for accommodations
Requirements:
  • At least two (2) years prior experience in hospitality, sports, entertainment, or related fields
  • Demonstrated ability to follow instructions and work in a fast-paced environment
Compensation and Benefits:
  • $20/hourly wage
  • 401(k) savings plan and matching


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