Customer Service Representative
3 days ago
At First National Bank, we are seeking a highly skilled and customer-focused Primary Contact Center Representative to join our team. As a key member of our contact center, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:- Respond to a high volume of incoming telephone calls related to customer service requests and general inquiries.
- Resolve customer issues and promote products and services by identifying the customer's needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics.
- Perform various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.
- Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.
- Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request.
- High school diploma or equivalent required.
- 1 year of job-related experience required.
- Excellent communication skills, both written and verbal.
- Excellent customer service skills.
- Detail-oriented.
- Ability to work and multi-task in a fast-paced environment.
- Ability to use general office equipment.
- Ability to use a personal computer and job-related software.
Ability to work some holidays and weekends.
Ability to sit for extended periods of time.
-
Customer Service Representative
2 weeks ago
Hermitage, United States Taymax Group Full timeMember Services RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. This role is responsible for providing exceptional service to our members, prospective members, and guests, ensuring a positive and welcoming experience at our fitness center.Key Responsibilities:Provide...
-
Customer Service Representative
2 weeks ago
Hermitage, United States Taymax Group Full timeMember Services RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. This role is responsible for providing exceptional service to our members, prospective members, and guests, ensuring a positive and welcoming experience at our fitness center.Key Responsibilities:Provide...
-
Customer Service Representative
4 months ago
Hermitage, United States FastSigns Full timeFASTSIGNS #51801 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay 2 Weeks Paid Professional Training in Dallas, TX Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective...
-
Customer Service Representative
3 weeks ago
Hermitage, United States Taco Bell - Hermitage-OHB Full timeJob Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Cashier and Customer Service representative at Taco Bell - Hermitage-OHB. As a key member of our front of house team, you will be responsible for providing exceptional customer service, operating cash registers and POS terminals, and maintaining a clean and...
-
Customer Service Representative
3 weeks ago
Hermitage, United States Taymax Group Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesCustomer Service: Greet members, prospective members,...
-
Customer Service Representative
3 weeks ago
Hermitage, Pennsylvania, United States Panera Bread Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Panera Bread. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer service, working collaboratively with our team to ensure a seamless dining experience, and contributing to the...
-
Customer Service Representative
3 weeks ago
Hermitage, United States Circle K Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and...
-
Customer Service Representative
2 weeks ago
Hermitage, United States Robert Half Full timeJob DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our client's team in Hermitage, Pennsylvania. This role offers a contract to hire employment opportunity, where you will be expected to handle a high volume of inbound and outbound calls, providing exceptional customer service to our customers. The main function of...
-
Customer Service Representative
3 weeks ago
Hermitage, Pennsylvania, United States Planet Fitness Full time{"Job Title": "Member Services Representative", "Job Summary": "We are seeking a motivated and customer-focused individual to join our team as a Member Services Representative. In this role, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an exceptional "Judgement Free" member...
-
Customer Service Representative
1 week ago
Hermitage, United States Engage8 Solutions Full timeJob OverviewEngage8 Solutions is a leading provider of telecommunications services, seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our marketing and sales department, you will play a critical role in building strong relationships with clients and driving business growth.Key...
-
Sports-Minded Customer Service Representative
4 weeks ago
Hermitage, United States Engage8 Solutions Full timeJob DescriptionJob DescriptionOur Sports-Minded Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative will receive two weeks of intensive hands-on...
-
Lead Customer Service Representative
4 days ago
Hermitage, United States Fifth Third Full timeJob Title: Lead CSR/TellerAbout the Role:Fifth Third Bank is seeking a highly skilled and experienced Lead CSR/Teller to join our team. As a key member of our financial center, you will be responsible for providing exceptional customer service, resolving complex customer issues, and leading a team of customer service representatives.Key...
-
Customer Service Representative
1 week ago
Hermitage, TN , USA, United States Circle K Stores, Inc. Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
-
Customer Service Ambassador
4 weeks ago
Hermitage, United States Circle K Stores, Inc. Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to fill the role of Customer Service Representative at Circle K Stores, Inc.**Job Title:** Customer Service Representative**Job Type:** Full-time**Shift:** Evenings**Days:** VariousAs a Customer Service Representative, you will be responsible for providing...
-
Customer Service Representative
2 weeks ago
Hermitage, TN , USA, United States Circle K Stores, Inc. Full timeCircle K Stores, Inc. is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Responsibilities:* Greet customers...
-
Customer Service Representative
3 weeks ago
Hermitage, United States Fifth Third Full timeJob SummaryWe are seeking a highly skilled and experienced Lead CSR/Teller to join our team at Fifth Third Bank. As a key member of our financial center, you will be responsible for providing exceptional customer service, promoting good customer relations, and maintaining a positive and professional work environment.Key ResponsibilitiesCustomer Service:...
-
Customer Service Representative
3 days ago
Hermitage, Pennsylvania, United States Giant Eagle Full timeJob SummaryGiant Eagle is seeking a motivated and detail-oriented Team Member to join our team. As a Team Member, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and supporting the sales floor team.Key Responsibilities:Replenish products on the shelf, rotating products and ensuring code...
-
Customer Service
4 days ago
Hermitage, United States Robert Half Full timeJob DescriptionJob DescriptionWe are in search of a dedicated Customer Service Representative to become a part of our team in the Financial Services sector. Your workplace will be in HERMITAGE, Pennsylvania, United States, where you will be a vital part of our team, dealing with customer applications, maintaining customer records, and resolving customer...
-
Customer Service Associate
5 days ago
Hermitage, United States Advance Financial Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Advance Financial. As a Customer Service Representative, you will be responsible for providing world-class customer service to our clients, assisting with loan applications, and working with team leads to...
-
Customer Service
2 weeks ago
Hermitage, United States Robert Half Full timeJob DescriptionJob DescriptionWe are in search of a Customer Service Representative to join our team in the financial services industry. The position is located in Hermitage, Pennsylvania. The role involves managing customer inquiries, maintaining accurate records, and delivering superior service in a dynamic banking environment. This is a contract to hire...