Personal Banker Windsor

6 days ago


White River Junction, Vermont, United States Quality Talent Group Full time
About the Role

We are seeking a highly motivated and customer-focused Associate Personal Banker to join our team in Windsor, CO. As a key member of our National Branch Network, you will play a critical role in delivering exceptional customer experiences and building strong relationships with our clients.

Key Responsibilities
  • Participate in proactive outreach to build relationships with customers and propose suitable products and services to help them achieve their financial goals.
  • Assist customers with basic requests related to account openings, service requests, and credit applications.
  • Develop a deep understanding of our bank's products and services to effectively connect with customers' needs.
  • Interact with customers to demonstrate care and build trust, providing personalized solutions to meet their financial objectives.
  • Collaborate with internal partners to refer customers' financial needs and provide seamless support.
Requirements
  • 6+ months of customer-facing experience, or equivalent demonstrated through work experience, training, military experience, or education.
Preferred Qualifications
  • Customer service focus with experience handling complex transactions across multiple systems.
  • Proven ability to educate and connect customers to technology and share the value of mobile banking options.
  • Experience working with others on a team to meet customer needs and foster strong relationships.
  • Ability to follow policies, procedures, and regulations, identifying potential fraud/risky accounts and taking appropriate action.
What We Offer
  • A competitive salary and comprehensive benefits package, including health benefits, 401(k) Plan, paid time off, and more.
  • Opportunities for growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.

We are an equal opportunity employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply.



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