Baggage Service Office Representative
1 week ago
We are seeking a highly motivated and detail-oriented Baggage Service Office Representative to join our team at PrimeFlight Aviation Services. As a key member of our airport operations team, you will be responsible for ensuring the smooth handling of baggage claims and providing exceptional customer service to our passengers.
Key Responsibilities:
- Handle passenger inquiries and concerns regarding baggage claims
- Maintain accurate records of baggage handling incidents and resolutions
- Coordinate with airlines and baggage handling teams for luggage tracking
- Provide excellent customer service in resolving baggage issues
- Work collaboratively with our team to ensure efficient processing of baggage claims
Requirements:
- 1 year of customer service experience
- Ability to read, write, speak, and understand the English language
- Comfortable working with computers, mobile devices, and tablets
- Ability to pass a drug screen
- Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal)
What We Offer:
- A competitive pay scale
- A comprehensive benefits package, including 401(k) matching, dental insurance, health insurance, life insurance, and vision insurance
- A positive and supportive work environment
- Opportunities for career growth and professional development
About Us:
PrimeFlight Aviation Services is a leading provider of commercial services within the aviation industry. We are committed to delivering exceptional customer service and maintaining a positive working environment for our team members.
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