Retail Store Manager
2 months ago
ONLY CANDIDATES AUTHORIZED TO WORK IN AND RESIDE IN THE US WILL BE CONSIDERED FOR THIS ROLE.
About Us: Asurion Phone Repair & Solutions (uBreakiFix) stands as the national frontrunner in professional same-day electronic repairs, specializing in devices such as iPhones, Samsung, Google products, computers, Macs, iPads, and other mobile devices. With a network of over 800 locations, we bring more than a decade of expertise in diagnosing and repairing a wide array of electronics.
Position Type: W2 Employee Hourly Management
Why Join Us? We provide competitive salaries with unlimited commission potential.
Job Overview:
- Position: Store Manager
- Salary Range: $41,600 - $50,000
- Experience in repairing smartphones, PCs, Macs, and gaming consoles is advantageous.
- Demonstrated leadership and supervisory experience.
- Track record of meeting or exceeding sales targets.
- Proven ability to train and develop new team members.
- Exceptional customer service and sales capabilities.
- Strong technical, analytical, and problem-solving skills.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite.
- Ability to collaborate effectively within a team.
- Flexibility to work varied hours, including weekends and holidays.
- High school diploma or GED required.
- Proof of legal eligibility to work in the United States.
- Exceptional organizational skills are a must.
- Minimum of 6 months in a supervisory or management role.
- Prior experience in a retail electronics environment is beneficial.
- A+ certification is a plus.
- Apple Certified Macintosh Technician (ACMT) is advantageous.
- Technical degree or certification in Electronics or Consumer Electronics.
- Ability to meet or exceed sales and profit objectives through effective sales strategies.
- Onboard and train new staff members to maintain store operations.
- Monitor financial performance by analyzing expenditures and implementing corrective measures.
- Ensure compliance with operational and personnel policies and procedures.
- Build rapport with customers to identify their current and future needs.
- Assess client requirements and qualify them for sales of accessories and services.
- Greet customers in a professional and friendly manner.
- Manage inventory to ensure availability of products and services.
- Diagnose, troubleshoot, and repair various devices including phones, laptops, and gaming consoles.
- Provide customers with repair estimates based on diagnostics.
- Contribute to team objectives by achieving related results.
- Maintain a safe and clean store environment for both employees and customers.
- Ensure all repairs meet uBreakiFix quality standards.
- Conduct employee evaluations and reviews.
- Regular attendance is required; excessive absenteeism is not tolerated.
- Perform additional tasks as assigned by senior management.
Job Type: Full-time
Benefits:
- Dental insurance.
- Health insurance.
- Paid time off after one year.
- Vision insurance.
- Life insurance.
- Bonus pay.
- Commission pay.
- Tips.
About uBreakiFix:
Since its founding in 2011, iDoctor Cell Phone and Tablet Repair LLC has aimed to lead the industry in handheld and portable device repair. In 2018, iDoctor LLC rebranded as uBreakiFix to enhance our service offerings with OEM parts, training, and development. Established in 2009, uBreakiFix has expanded to over 800 locations across the U.S., Puerto Rico, Canada, and beyond. Our unwavering commitment to customer satisfaction has fueled our rapid nationwide growth. We repair a wide range of devices, including iPhones, Samsung, Google, LG, Nexus, HTC, Motorola, gaming consoles, laptops, and computers. Our skilled technicians are trained to repair nearly any device while adhering to manufacturer standards for quality and functionality. We pride ourselves on our clients' continued support and loyalty, which speaks volumes about our service. We offer a 90-day warranty on all services and repairs, aiming to exceed customer expectations.
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