Quality Assurance Specialist

3 weeks ago


Sumner, Iowa, United States Life Line Emergency Vehicles Full time
Job Summary

We are seeking a highly skilled Quality Assurance Specialist to join our team at Life Line Emergency Vehicles. This role is responsible for ensuring the quality and reliability of our ambulances, conducting thorough inspections, and collaborating with cross-functional teams to uphold our commitment to excellence and customer satisfaction.

The ideal candidate will have a strong understanding of quality management systems, tools, and processes, as well as excellent communication and organizational skills. They will be responsible for conducting inspections, documenting results, and maintaining accurate records of quality metrics. Additionally, they will assist in developing and implementing quality assurance protocols and procedures, investigating product defects and customer complaints, and coordinating warranty claims processes.

Key Responsibilities:

  • Conduct thorough inspections of ambulances to ensure compliance with quality standards.
  • Document inspection results and maintain accurate records of quality metrics.
  • Assist in developing and implementing quality assurance protocols and procedures.
  • Investigate product defects and customer complaints, providing root cause analysis and solutions.
  • Coordinate warranty claims process, including verification of claims.

Requirements:

  • Self-starter with good work discipline.
  • Excellent communication and organizational skills.
  • Strong understanding of quality management systems and tools.
  • Ability to work independently or collaboratively in a team environment.

Preferred Qualifications:

  • Proficiency in quality management systems and tools (e.g., Six Sigma, ISO compliance).
  • Life Line product/process knowledge a plus.
  • Lean Manufacturing experience.

Physical Demands:

  • Ability to stand, walk, grip, reach, climb, balance, stoop, kneel, crawl, lift, move, and carry.
  • Ability to occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

While performing the duties of this job, the employee regularly works in indoor conditions and is occasionally exposed to outside elements. The employee regularly works near moving mechanical parts and is frequently exposed to wet and/or humid conditions, cold, and heat. The employee is occasionally exposed to fumes or airborne particles.

The noise level in the work environment is usually moderate.



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