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Appliance Repair Technician

2 months ago

Brooksville, Florida, United States GE Appliances, a Haier company Full time

About GE Appliances

GE Appliances, a Haier company, is a leading manufacturer of home appliances. We are committed to delivering high-quality products and exceptional customer service.

Job Summary

We are seeking a highly skilled Appliance Repair Technician to join our team. As a key member of our service team, you will be responsible for conducting in-home appliance repairs, promoting and selling service contracts, and providing exceptional customer service.

Key Responsibilities

  • Conduct diagnosis and in-home repairs of major appliances
  • Promote and sell service contracts, water filters, and other products
  • Operate assigned service van to repair locations
  • Record all activities related to repairs, routes, and other activities
  • Attend trainings, meetings, and other events to expand and remain a knowledgeable expert in the repair industry
  • Manage maintenance and stock inventory of assigned service van
  • Maintain high levels of customer satisfaction through the delivery of high-quality service and meet productivity and efficiency goals
  • Follow safety procedures and maintain constant awareness for personal safety and safety of others

Requirements

  • High School Diploma or General Education Degree (GED)
  • 1+ years of experience with appliance repair, electrical, mechanical, HVAC, or property maintenance
  • Ability/experience diagnosing and repairing major appliances
  • Excellent customer service and communication skills
  • Ability to work a flexible schedule with some Saturdays as needed
  • Valid state driver's license and successfully complete background check, physical, and drug screen
  • CFC Certification within 6 months
  • Ability to wear uniform and maintain standards of personal grooming and appearance consistent with company values
  • Self-directed and solid team player
  • Ability to deescalate situations and rebuild customer confidence in our products

Preferred Qualifications

  • 6+ months of experience with Refrigeration repair
  • CFC Certified
  • Certification in appliance repair or Associate's degree preferred
  • Read and interpret wiring diagrams, schematics, and other service information

Our Culture

At GE Appliances, we value diversity and inclusion. We believe that a diverse workplace fosters creativity and innovation. We are committed to ensuring a safe and inclusive workplace where everyone is valued and respected.

Equal Opportunity Employer

GE Appliances is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.