IT Support Specialist

3 days ago


Zeeland, Michigan, United States MillerKnoll Inc Full time
Job Summary

We are seeking a highly skilled IT Analyst End User Services to join our team at MillerKnoll Inc. This role will be responsible for assisting in the development and communication of improvements to IT technologies and processes.

Key Responsibilities
  • Apply learned IT skills to work assignments.
  • Apply problem-solving skills and execute solutions to problems independently.
  • Coach basic IT tasks to others.
  • Complete IT tasks within oversight of leadership.
  • Follow IT processes.
  • Presents work output in a clear and concise manner.
  • Seek and receive mentoring from senior-level and IT leadership.
  • Seek approval of leadership before output implementation.
Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Bachelor's Degree in Computer Science, Information Systems or relevant academic discipline preferred.
  • 3-5 years of professional IT & IS experience.
  • Knowledge of how current trends and technology may be used to support business partners.
  • Proficient understanding of how technology solves identified business problems.
Additional Skills and Abilities

Demonstrated ability to effectively use technology currently in place at MillerKnoll including Windows, Office, Server administration tools, and other enterprise software.

Demonstrated time management, organizing, planning, problem-solving, and project management skills.

Strong verbal, written, and interpersonal skills with a focus on customer service.


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