Customer Experience Advisor

1 day ago


Chicago, Illinois, United States Berman Auto Group Full time
Key Responsibilities
As an Automotive Sales/Product Specialist at Berman Auto Group, you will be responsible for assisting customers in their car buying journey. This includes engaging with customers via phone, email, text, or in-person to determine their needs and provide them with the necessary information to complete their purchase. You will also work closely with our inventory and acquisition team to uncover the market value of customer trade-ins. Additionally, you will provide excellent customer service and maintain a high level of product knowledge to ensure that customers receive the best possible experience. Our ideal candidate will have experience in retail sales, hospitality, or any customer-facing role, with a focus on delivering exceptional customer experiences. Bilingual skills in Spanish or Polish are preferred. The estimated salary for this position is around $55,000 - $75,000 per year, depending on experience and qualifications. We offer a comprehensive benefits package that includes multiple low-cost medical insurance options, short-term and long-term disability, fully paid training, and discounts on automotive services and sales.

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