Director of Cleanliness and Quality

3 weeks ago


New York, New York, United States Hilton Hotels & Resorts Full time

Hilton Hotels & Resorts is looking for a highly skilled Director of Cleanliness and Quality to join our team.

In this role, you will be responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

About the Job:

  • Job Summary: As a Director of Cleanliness and Quality, you will lead and manage a team of Housekeeping staff to ensure that all areas of the hotel are clean, safe, and welcoming to guests.
  • Main Responsibilities: To lead and manage the Housekeeping team, ensuring that all areas of the hotel are maintained to the highest standards of cleanliness and quality.
  • Key Performance Indicators (KPIs): The success of the Housekeeping team in maintaining high standards of cleanliness and quality, and the ability to recruit and retain top talent in the industry.

Benefits:

  • Access to your pay when you need it through DailyPay
  • Health insurance
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Go Hilton travel discount program
  • Best-in-Class Paid Time Off (PTO)
  • Supportive parental leave
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)


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