HVAC Service Leadership Manager

2 weeks ago


Charlotte, North Carolina, United States Johnson Controls Full time
About Johnson Controls

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Our teams are uniquely positioned to support a multitude of industries across the globe.

Your Career Opportunity

We offer a competitive base salary and a comprehensive bonus program. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. Our company culture is focused on supporting your physical, financial, and emotional wellbeing.

What We Offer
  • Competitive base salary and comprehensive bonus program
  • Three weeks paid vacation in a calendar year/holidays/sick time/three PTO days in a calendar year
  • Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
  • Extensive product and on the job/cross training opportunities
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy
About the Role

This role is responsible for leading customer account leadership, including Labor and Material growth and execution of the Service business, for the team's customer base. The ideal candidate will drive profitability and productivity of the team, manage customer relationship development and satisfaction, and ensure employee development and retention.

Key Responsibilities
  • Drive profitability and productivity of the team
  • Manage customer relationship development and satisfaction
  • Ensure employee development and retention
  • Procure and maintain fleet and tools inventory
  • Review and approve all L&M quotations
  • Budgeting, forecasting, accounts payable/receivable management
  • Maintain appropriate staffing levels and conduct formal performance reviews
  • Safety performance and program compliance
Requirements
  • Technical school training or equivalent experience in the HVAC or building controls industry
  • Three or more years of management experience in a similar service deliverable environment
  • Strong technical ability, interpersonal, customer service, negotiating skills, and basic financial accounting experience
  • Demonstrated proficiency in MS office products and basic Windows environment
Estimated Salary Range:

$120,000 - $150,000 per year



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