Call Center Representative

11 hours ago


Hopkinsville, Kentucky, United States UHS Full time
About the Role

We are seeking a skilled Call Specialist to join our team at Cumberland Hall Hospital. As a Call Specialist, you will play a critical role in providing exceptional customer service and support to our patients and families.

Responsibilities
  • Provide empathetic and professional support to patients and families via phone and in-person interactions
  • Assess patient needs and provide appropriate referrals to hospital services
  • Collaborate with healthcare teams to ensure seamless patient care
  • Maintain accurate and confidential records of patient interactions
Requirements
  • High school diploma or equivalent required; associate or bachelor's degree in a human services field preferred
  • One year of experience in a mental health setting and/or training in admissions and referral preferred
  • Strong communication and interpersonal skills
  • Ability to maintain confidentiality and handle sensitive information
What We Offer
  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Cumberland Hall Hospital is a 97-bed, licensed acute psychiatric hospital located in Hopkinsville, KY. We offer a range of services, including inpatient acute care, partial hospitalization, and intensive outpatient programs. Our team is dedicated to providing high-quality care to our patients and their families.

Universal Health Services, Inc. (UHS) is a leading provider of healthcare services, with a commitment to excellence and patient-centered care. We are proud to be a part of a team that makes a difference in the lives of our patients and communities.



  • Hopkinsville, Kentucky, United States Universal Health Services Full time

    About the RoleWe are seeking a highly skilled Call Specialist to join our team at Cumberland Hall Hospital. As a Call Specialist, you will be responsible for providing exceptional customer service to patients and their families, while also ensuring the smooth operation of our hospital's admissions process.Key ResponsibilitiesRespond to patient inquiries and...


  • Hopkinsville, Kentucky, United States Jennie Stuart Medical Center Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Jennie Stuart Medical Center. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesGreets Patients and Visitors: You will be...

  • Call Specialist

    1 week ago


    Hopkinsville, Kentucky, United States Universal Health Services, Inc. Full time

    Job SummaryWe are seeking a highly skilled Call Specialist to join our team at Cumberland Hall Hospital. As a Call Specialist, you will be responsible for providing exceptional customer service to patients and their families, while also handling a high volume of calls in a fast-paced environment.ResponsibilitiesAnswer and respond to patient calls in a timely...


  • Hopkinsville, Kentucky, United States Michael Venable - State Farm Agent Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving issues in a timely and professional manner.Responsibilities:Provide prompt and...


  • Hopkinsville, Kentucky, United States Jennie Stuart Health Full time

    {"title": "Patient Service Representative", "description": "Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Jennie Stuart Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients and...


  • Hopkinsville, Kentucky, United States Southern States Full time

    Job SummaryWe are seeking a highly motivated and experienced Agronomy Sales Representative to join our team at Southern States. As a key member of our sales team, you will be responsible for driving retail sales orders of feed, seed, fertilizer, crop protectants, farm supplies, petroleum, and all related services.Key ResponsibilitiesOn-Site Sales...


  • Hopkinsville, Kentucky, United States Jennie Stuart Health Full time

    Job SummaryWe are seeking a highly skilled and organized Patient Service Representative to join our team at Jennie Stuart Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.Key ResponsibilitiesGreet patients and visitors, verifying...


  • Hopkinsville, Kentucky, United States Jennie Stuart Medical Center Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Jennie Stuart Medical Center. As a key member of our healthcare team, you will play a vital role in ensuring timely access to medical care for our patients.Key ResponsibilitiesFacilitate patient scheduling to optimize provider schedules and meet organizational...


  • Hopkinsville, Kentucky, United States Southern States Full time

    Job Summary**Job Description****General Summary**Performs on-farm sales consultations with current and prospective customers to drive retail sales orders of feed, seed, fertilizer, crop protectants, farm supplies, petroleum, and all related services. Sales area may cover several counties and include one or more retail locations. Relies on knowledge of...


  • Hopkinsville, Kentucky, United States Jennie Stuart Medical Center Full time

    Job SummaryWe are seeking a skilled Primary Care Triage Nurse LPN to join our team at Jennie Stuart Medical Center. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and coordination services.Key ResponsibilitiesAssess patient health concerns using established protocols and algorithmsProvide patient...


  • Hopkinsville, Kentucky, United States Jennie Stuart Medical Center Full time

    Job SummaryWe are seeking a skilled Primary Care Triage Nurse LPN to join our team at Jennie Stuart Medical Center. As a key member of our healthcare team, you will play a vital role in assessing patient health concerns, coordinating care, and providing exceptional customer service.Key ResponsibilitiesAssess patient health concerns using established...


  • Hopkinsville, Kentucky, United States Jennie Stuart Medical Center Full time

    Job SummaryWe are seeking a highly skilled Patient Access Coordinator to join our team at Jennie Stuart Medical Center. As a key member of our healthcare team, you will play a vital role in ensuring timely access to medical care for our patients.Key ResponsibilitiesFacilitate patient scheduling to optimize provider schedules and meet organizational...


  • Hopkinsville, Kentucky, United States Jennie Stuart Medical Center Full time

    Job SummaryWe are seeking a highly skilled and dedicated Surgical Registered Nurse to join our team at Jennie Stuart Medical Center. As a key member of our surgical team, you will be responsible for providing high-quality patient care and ensuring a safe and efficient surgical experience.Key ResponsibilitiesCoordinate and implement quality nursing care for...


  • Hopkinsville, Kentucky, United States Southern States Full time

    Job Title: On-Farm Sales ConsultantSouthern States Cooperative is seeking a highly motivated and experienced On-Farm Sales Consultant to drive retail sales orders of feed, seed, fertilizer, crop protectants, farm supplies, petroleum, and all related services to current and prospective customers.Key ResponsibilitiesPerform independent on-site sales...


  • Hopkinsville, Kentucky, United States Jennie Stuart Medical Center Full time

    About the RoleWe are seeking a highly skilled and compassionate Registered Nurse to join our Surgical Team at Jennie Stuart Medical Center. As a Surgical Registered Nurse, you will play a vital role in providing exceptional patient care and contributing to the success of our team.Key ResponsibilitiesProvide safe and reliable patient care in accordance with...


  • Hopkinsville, Kentucky, United States Jennie Stuart Medical Center Full time

    About the RoleWe are seeking a skilled and compassionate Registered Nurse to join our Surgical Unit as a PRN (as-needed) member of our team. As a Registered Nurse in this role, you will be responsible for providing high-quality patient care in accordance with Jennie Stuart Medical Center's policies and procedures, as well as CMS and Joint Commission...


  • Hopkinsville, Kentucky, United States Jennie Stuart Medical Center Full time

    Job SummaryWe are seeking a skilled Primary Care Triage Nurse LPN to join our team at Jennie Stuart Medical Center. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and coordination services.Key ResponsibilitiesAssess patient health concerns using established protocols and algorithms to determine the best...


  • Hopkinsville, Kentucky, United States Jennie Stuart Medical Center Full time

    Job SummaryWe are seeking a highly skilled and compassionate Surgical Registered Nurse to join our team at Jennie Stuart Medical Center. As a key member of our healthcare team, you will provide exceptional patient care and support to our patients and their families.ResponsibilitiesProvide safe and reliable patient care in accordance with JSMC policy and...


  • Hopkinsville, Kentucky, United States Jennie Stuart Medical Center Full time

    About the RoleWe are seeking a highly skilled and compassionate Registered Nurse to join our Surgical team at Jennie Stuart Medical Center. As a Surgical Registered Nurse, you will play a vital role in providing exceptional patient care and contributing to the success of our team.Key ResponsibilitiesProvide safe and reliable patient care in accordance with...


  • Hopkinsville, Kentucky, United States Jennie Stuart Medical Center Full time

    About the RoleWe are seeking a highly skilled and compassionate Registered Nurse to join our Surgical team at Jennie Stuart Medical Center. As a Surgical Registered Nurse, you will play a vital role in providing exceptional patient care and contributing to the success of our team.Key ResponsibilitiesProvide safe and reliable patient care in accordance with...