Clinical Support Technician

3 days ago


Chapel Hill, North Carolina, United States UNC Health Care Full time

Job Summary:

The Clinical Support Technician will assist the professional caregiver in the delivery of patient care, transporting patients and/or equipment, setting up and maintaining patient rooms, and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

Responsibilities:

  • Assists physicians and other healthcare providers with routine examinations and procedures, as well as procurement of equipment and supplies.
  • Critically reviews patient care documentation, making note of any significant changes in the patient's condition and making an immediate report to a registered nurse or physician.
  • Provides a variety of clerical tasks, including organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/patient call lights, transcribing physician orders, and maintaining medical records.
  • Provides clinical support assistance, including cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/supplies/specimens, and assisting in the orientation of new employees and students.
  • Provides direct personal care to patients, as outlined in the plan of care, including bathing, dressing, feeding, assisting with ambulation, measuring and recording vital signs, and patient height and weight.
  • Reinforces routine teaching given to patients by the registered nurse or physician and documents patient understanding of instructions.

Requirements:

  • High School Diploma or General Education Development (GED)
  • Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service
  • Basic Life Support (BLS) certification
  • Prefer six (6) months of clerical or customer service experience

Work Environment:

This is a 36-hour per week position, working 12-hour rotating shifts (7am-7:30pm and 7pm-7:30am) with weekend and holiday rotation. This position qualifies for an extensive benefit package, including PTO hours, which are accrued based on the number of worked hours.



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