Part Time Seasonal Truck Unloader/Stocker Assistant
3 weeks ago
As a Part Time Seasonal Truck Unloader/Stocker at Michaels, you will play a vital role in ensuring our stores are well-stocked and visually appealing. Your primary responsibilities will include unloading trucks, stocking merchandise, and maintaining store recovery standards. You will also be responsible for providing excellent customer service, helping customers find products, and ensuring a fast and friendly checkout experience.
Key Responsibilities
Deliver friendly customer service and help customers shop our store
Unload trucks and stock merchandise throughout the store
Maintain store recovery standards to deliver our Brand Promises
Assist customers with finding products and provide solutions
Provide a fast and friendly checkout experience and execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Educate customers on the Voice of Customer (VOC) survey
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
Participate in the truck unload, stocking, and planogram (POGs) processes
Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
Perform Store In Stock Optimization (SISO) and AD set duties as assigned
Support shrink and safety programs
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
Preferred Qualifications
Retail and/or customer service experience preferred
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
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