Permanent Supportive Housing Case Manager

5 hours ago

Roanoke, Virginia, United States Commonwealth Catholic Charities Full time
About Commonwealth Catholic Charities

Commonwealth Catholic Charities (CCC) has been providing life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia since 1923. Our mission is to serve the most vulnerable in our community, including older adults, individuals with disabilities, LGBTQIA identifying individuals, and those traumatized by systemic inequities.

Job Summary

This position is responsible for providing comprehensive services to individuals experiencing chronic homelessness, and who may also be living with addictions and mental illness. The case manager collaborates with program participants to ensure long-term housing stability and connections to community resources.

Key Responsibilities
  • Provide housing-focused case management to households participating in the services offered by the Supportive Housing Program.
  • Prepare and maintain complete and accurate case files and case records.
  • Create housing stabilization service plans collaboratively with program participants and ensure progress towards the participant's housing and financial goals.
  • Coordinate services with appropriate community agencies to address housing barriers and complex needs of participants.
  • Assist participants with developing long-term permanent housing goals and strengthening community networks.
  • Coordinate with local social service agencies, health departments, and medical centers to ensure program participants are receiving services necessary to achieve personal goals.
  • Conduct annual assessments and re-certifications to ensure households meet eligibility criteria and are progressing on service plan goals.
  • Participate in staff trainings and may facilitate trainings to staff and volunteers, as assigned.
  • Assist in developing community partnerships and resources.
  • Collaborate with landlords and other housing liaisons to seek out cost-effective rental opportunities for clients.
  • Negotiate with landlords and other housing liaisons to reduce fees and/or avoid evictions.
  • Ensure completion of appropriate safety inspections for client housing opportunities.
  • Refer clients to other services and programs as needed.
  • Enter all appropriate information into the agency database in a timely manner.
  • Process check requests for rental and utility assistance with the finance department according to funding guidelines and program requirements.
  • Create and distribute all required reports in a timely manner and as directed by management.
  • Represent the Agency in the community and workplace in a professional and ethical manner.
  • Demonstrate sensitivity to the service population's cultural and socioeconomic characteristics.
  • Demonstrate strong interpersonal, decision-making, problem-solving, oral, and written skills.
  • Utilize a basic knowledge of Microsoft Office applications.
Qualifications

Bachelor's Degree required with two years of related experience or equivalent education and experience. Must have a valid driver's license.

Benefits

Commonwealth Catholic Charities offers a comprehensive benefits package, including retirement savings, PTO, holidays, paid leave, Virginia Credit Union membership, employee assistance program, medical insurance, dental insurance, vision insurance, and life insurance.

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