Patient Care Coordinator

2 weeks ago


Los Lunas, New Mexico, United States Optum Full time
Optum Job Opportunity

At Optum, we strive to deliver care and technology to help millions of people live healthier lives. Our team is dedicated to connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.

Job Summary

The Associate Patient Care Coordinator is a key role in our organization, responsible for providing appointment scheduling, patient registration, cashiering, and answering incoming calls. This position requires strong communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.

Responsibilities
  • Greets patients and manages wait times
  • Completes check-in and check-out tasks, including patient demographic verification and insurance verification
  • Collects co-payments and issues receipts
  • Manages cashier box and daily deposits
  • Answers phones and schedules appointments
  • Manages medical records and ensures all correspondence is scanned and/or filed
  • Establishes and maintains effective working relationships with patients, employees, and the public
Requirements
  • High School Diploma or equivalent
  • 1+ years of experience in customer service
  • Basic proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
Preferred Qualifications
  • 1+ years of experience with medical office processes
  • Bilingual (English and Spanish)
  • 1+ years of related work experience, including data entry
Why Work for Optum?

At Optum, we offer a comprehensive benefits package, including paid time off, medical plan options, and education reimbursement. We also provide opportunities for career growth and development, as well as a supportive and inclusive work environment.



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