Building Automation Service Specialist

6 hours ago

Milford, Connecticut, United States Siemens Industry, Inc. Full time
About the Role

Siemens Industry, Inc. is seeking a highly skilled Building Automation Service Specialist to join our team. As a key member of our service team, you will be responsible for providing expert technical support and services to our customers.

Key Responsibilities
  • Execute digitalization and standard service operations strategies to ensure seamless delivery of services to customers.
  • Collaborate with internal service team members, including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel, to ensure effective communication and coordination.
  • Follow safety requirements and successfully complete assigned training as outlined in the training path to ensure a safe working environment.
  • Maintain a high level of technical expertise and stay up-to-date with industry developments and advancements.
  • Support after-hours service calls and respond to emergency service calls as directed during regularly scheduled hours and after hours as needed.
  • Perform repairs and maintenance on automation systems, including executing system checkout and startup on projects.
  • Provide instructions to customer personnel regarding proper system operations and assist with training to ensure effective system utilization.
  • Identify and report system discrepancies, suggest system upgrade opportunities, and assist in pricing of repairs and upgrades to existing agreements.
  • Work overtime when needed and participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs.
Requirements
  • Electro-mechanical experience (either in a previous role or through education) and user PC/software skills.
  • Ability and willingness to work in a variety of circumstances, including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions.
  • Must be able and willing to use hand tools, laptop, email, smartphone, and tablet as well as carrying and moving equipment and tools weighing up to 75 pounds unassisted.
  • Experience with Microsoft Office (Word, Excel, and Outlook).
  • Ability and willingness to work overtime when needed.
  • Must be 18 years of age and possess a valid driver's license with limited violations.
  • Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.
Preferred Qualifications
  • High school diploma or state-recognized GED.
  • Experience with Niagara/Tridium.
  • Experience with Andover Controls.
  • Specialized skill training/certification.
  • Experience installing and servicing electronic control or HVAC equipment.
  • Knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations.
  • Engineering and programming (PLC or BMS) background.
  • Knowledge of building system communication protocols (BACnet, Modbus, TCP/IP).
About Siemens Industry, Inc.

Siemens Industry, Inc. is a global technology company focused on industry, infrastructure, transport, and healthcare. We create technology with purpose, adding real value for customers. Our commitment to diversity, equity, and inclusion is reflected in our values and business practices. We are an equal opportunity employer and welcome applications from diverse candidates.

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