Parts Sales Representative

2 days ago


Johnstown, Pennsylvania, United States Thomas Automotive Family Full time
Job Summary

Thomas Automotive Family is seeking a highly motivated and customer-focused Inside Sales Representative to join our team. As a key member of our Parts department, you will be responsible for providing exceptional customer service, promoting additional sales, and maintaining a positive and professional work environment.

Key Responsibilities
  • Manage incoming customer communication and respond to customer inquiries in a timely and professional manner.
  • Promote additional sales and increase parts sales through effective communication and relationship-building with customers.
  • Maintain all current brand training requirements and stay up-to-date on special programs and promotions.
  • Work closely with the Parts Inventory Manager and other teams to ensure customer satisfaction and resolve any issues that may arise.
  • Provide a one-stop shop for all customer needs and maintain a safe and clean workspace.
  • Assist customers with special circumstances, returns, or sales, and act as their advocate to address and support all customer service issues.
Requirements
  • Valid driver's license and good driving record.
  • Ability to read and comprehend instructions and information.
  • High school diploma or the equivalent.
  • Previous automotive parts experience preferred.
Working Conditions

The Inside Sales Representative will work in a warehouse-type environment and be exposed to noise, dust, exhaust fumes, and other hazardous and nonhazardous materials. The ability to lift up to 50 pounds is required.



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