Service Inspector

2 weeks ago


Fall River, Massachusetts, United States Master Full time
Job Summary

As a Service Inspector with Master Services, you will play a crucial role in maintaining and servicing systems previously installed by our company. Your primary responsibility will be to meet with customers to address their concerns and recommend solutions for new issues that have arisen at their homes. You will also support the company's management, purpose, mission, and values.

Key Responsibilities

Meet with customers to perform annual maintenance on existing systems or follow up on warranty issues
Build rapport with customers and examine work done by our company to determine potential problems
Recommend additional products and services to enhance or improve the original installation or remedy new issues
Timely complete all paperwork/data entry and follow-up communication required for the appointment
Follow through with customers until all issues are resolved

Requirements

High school diploma or G.E.D. preferred
1+ years of experience in sales, customer service, or a related field
Valid driver's license and a safe driving record
Knowledge of construction or related trades preferred
Ability to understand, speak, read, and write in English

What We Offer

Competitive salary and commission structure
Comprehensive benefit package, including medical, dental, vision, earned time off, and 401k
Employee assistance program and referral program
Incredible culture and work-life balance
Amazing training program to prepare you for every aspect of your job
Consistent workload to provide full schedules all year
An environment filled with success and a company that values your hard work and respects you

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