IT Support Specialist

1 week ago


Missoula, Montana, United States Allegiance Benefit Plan Management Full time
Job Title: IT Technician

Allegiance Benefit Plan Management is seeking a skilled IT Technician to join our team in Missoula. As an IT Technician, you will be responsible for providing technical support to our employees, maintaining computer hardware and software, and ensuring the smooth operation of our IT systems.

Key Responsibilities:
  • Provide technical support to employees, including troubleshooting and resolving technical issues
  • Maintain computer hardware and software, including installation and configuration
  • Manage incoming support tickets through SysAid Software
  • Perform Windows desktop imaging, configuration, and maintenance
  • Work with Active Directory management and setup, troubleshoot, and support remote employee users
  • Contribute to the daily workflow with regular and punctual attendance
Requirements:
  • Associate's degree in Electronics or a related field, or equivalent work experience
  • Two years' experience in a job involving system support preferred
  • Working knowledge of Microsoft Office 365, Windows 10/11, Linux, PDF Editors, and other necessary programs for user support
  • Ability to work effectively with others, project a professional image, and maintain confidentiality
  • Ability to solve problems with professionalism and patience
Working Conditions:

The IT Technician will work in a fast-paced office environment, with regular attendance and punctuality required. The position involves sitting for 60% of the time, with some reaching, standing, and manual dexterity required.

Allegiance Benefit Plan Management is an Equal Opportunity Employer and welcomes applications from diverse candidates. If you require reasonable accommodation in completing the online application process, please email email for support.


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