Patient Services Representative

6 days ago


Pittston, Pennsylvania, United States Geisinger Health System Full time

About the Job:

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This Front Desk Support Specialist position offers an exciting opportunity to join our team and contribute to the delivery of exceptional patient care. As a key member of our patient access team, you will be responsible for coordinating front-line office activities, registering patients, and scheduling appointments.

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Key Responsibilities:

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  • Coordinate front-line office activities, including patient registration and appointment scheduling">
  • Verify patient demographics and ensure accurate registration">
  • Monitor patient wait times and communicate updates as necessary">
  • Analyze insurance responses and assign primary, secondary, and tertiary insurance per encounter">
  • Ensure patient receipt of necessary disclosure and privacy information, obtain signatures as required">
  • Collect fees at time of service and communicate financial obligations to patients">
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Requirements:

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To be successful in this role, you will need a high school diploma or equivalent, one year of related work experience, and excellent clerical, communication, customer service, and office politics skills. You must also maintain confidentiality and adhere to organizational policies and procedures.

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Benefits:

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We offer a competitive salary of $43,500 - $52,000 per year, depending on experience. Additionally, you will receive full benefits starting on day one, including health, dental, and vision coverage. Our comprehensive benefits package includes three medical plan choices, pre-tax savings plans, company-paid life insurance, short-term disability, and long-term disability coverage.

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About Geisinger:

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Geisinger Health System is committed to providing quality healthcare to our patients and communities. We strive to create a diverse and inclusive environment where all employees can thrive. Join us in our mission to make better health easier for all.



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