Financial Transaction Specialist

3 days ago


Syracuse, New York, United States SECNY Federal Credit Union Full time

About Us

SECNY Federal Credit Union is a member-owned, non-profit, full-service institution that serves the needs of Onondaga, Cayuga, Madison, and Oswego counties. We are committed to providing exceptional service and support to our members and community.

Job Description

This is an exciting opportunity to join our team as a Financial Transaction Specialist. In this role, you will be responsible for performing routine member transactions, verifying cash and endorsements, and preparing stop payments on checks. You will also provide members with information on credit union services and make referrals for new products and services.

Responsibilities

  • Perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers, check cashing, selling of money orders, and daily scanning of checks
  • Verify cash and endorsements, issue receipts, and prepare stop payments on checks for members
  • Provide members with information on credit union services and make referrals for new products and services
  • Answer phones and respond to member requests, concerns, and complaints
  • Cross-sell credit union products and services as appropriate

Requirements

To be successful in this role, you will need a high school diploma or general education degree (GED) and one year of related experience in cash handling or customer service. You should also possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

Estimated Salary Range: $35,000 - $45,000 per year based on location and experience.



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