Technical Support Specialist

4 weeks ago


Salem, Oregon, United States Confluent Full time

We are seeking a skilled Technical Support Specialist to join our team at Confluent. This role will involve working with customers to resolve a wide range of issues with their Confluent deployments, contributing to process development, and communicating with our core engineering team to provide real-time product feedback from the field.

Key Responsibilities:

  • Working with customers to resolve issues with Confluent deployments
  • Contributing to process development and improving product documentation
  • Communicating with the core engineering team to provide product feedback

Requirements:

  • Experience in diagnosing and resolving customer issues
  • Desire to make customers successful through direct interaction
  • Two out of the following three skills: troubleshooting applications running on Linux, operational knowledge of Java applications, or experience with a mainstream distributed system

What We Offer:

  • Competitive pay and benefits
  • Opportunity to work with a cutting-edge technology
  • Collaborative and dynamic work environment

About Confluent:

We are a company that values diversity and inclusion, and we are committed to building an inclusive global team. We believe that our diversity is a key factor in our success, and we strive to create a workplace that is welcoming and inclusive for all.



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