Restaurant Service Professional

2 weeks ago


Burlington, Vermont, United States DoubleTree Hotel- Burlington, VT Full time
Job Overview

Signing Bonus: Available after 90 days.

The Doubletree by Hilton Burlington stands as Vermont's largest hotel and conference venue. Renowned for its exceptional setting for gatherings, events, and travelers, the Doubletree ensures a premium experience for all guests visiting Vermont. The hotel is currently undergoing a significant renovation project valued at $16 million, enhancing all 30,000 square feet of event space, guest accommodations, public areas, and more. This presents a unique opportunity to become part of a well-established and expanding hospitality team.

We are in search of a skilled Restaurant Server to manage and fulfill customer orders. As a vital representative of our dining establishment, you will play a key role in shaping our patrons' experiences. Responsibilities include maintaining cleanliness and order at tables prior to guest arrival, presenting menus, and serving food and beverages. A quick and agile mindset, along with a courteous and amiable demeanor, is essential. If you thrive in a dynamic environment and enjoy engaging with people, we would be eager to meet you. Your primary objective will be to deliver exceptional service that fosters customer loyalty and satisfaction.

Key Responsibilities

  • Set up restaurant tables with a focus on cleanliness and organization.
  • Greet and assist customers upon their arrival.
  • Present menus and guide customers in their food and beverage selections.
  • Take and deliver orders efficiently.
  • Address inquiries or provide recommendations for complementary items.
  • Collaborate effectively with fellow servers and kitchen/bar personnel.
  • Handle customer complaints or issues with a positive and constructive attitude.
  • Process bills and manage payment transactions.

Essential Skills

  • Demonstrated experience in restaurant service or waitstaff roles.
  • Practical knowledge of cashier responsibilities.
  • Strong attention to hygiene and safety standards.
  • Patience and a customer-focused mindset.
  • Excellent interpersonal skills coupled with a friendly approach.
  • Dependable and trustworthy character.
  • A high school diploma is advantageous but not mandatory.

Job Type: Full-time

Compensation: $10.50 per hour

Benefits Include:

  • Employee discounts
  • Paid sick leave
  • Referral incentives

Restaurant Type:

  • Bar
  • Casual dining establishment

Shift Availability:

  • Evening shifts

Weekly Schedule:

  • Monday to Friday

Experience Requirement:

  • Preferred: 1 year of restaurant experience

Work Location: In-person


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