Healthcare Operations Manager

2 weeks ago

Red Oak, United States Artemis Practice Services Georgia LLC Full time

Healthcare Operations Manager

Full-time

Reports to: Executive Director

Overview:

Artemis Practice Services Georgia LLC is in search of a skilled and compassionate Healthcare Operations Manager to lead our team, support our healthcare professionals, and ensure operational excellence.

Company Overview:

Artemis Practice Services Georgia LLC is dedicated to enhancing the well-being of individuals through comprehensive healthcare solutions. Our innovative approach integrates various aspects of health to promote overall wellness. We are committed to providing accessible care through multiple channels, ensuring that our patients receive the support they need, wherever they are.

Core Values:

  • Patient-Centric Approach
  • Compassionate Care
  • Continuous Improvement
  • Collaborative Teamwork
  • Safety as a Priority

At Artemis Practice Services, you will join a team of dedicated professionals who are transforming healthcare into a more patient-focused, affordable, and convenient experience. We pride ourselves on achieving high patient satisfaction ratings and consistently exceeding expectations.

Key Responsibilities:

  1. Operational Oversight:
  • Manage the daily operations of the practice, including virtual and in-person services, ensuring efficient workflows and resource optimization.
  • Develop, implement, and assess operational policies and procedures to enhance practice efficiency.
  • Ensure adherence to healthcare regulations and organizational policies.
  1. Patient Engagement:
  • Prioritize patient care and satisfaction, fostering a welcoming and supportive atmosphere.
  • Enhance patient flow and service delivery to improve satisfaction and retention.
  • Address patient inquiries and concerns in a timely and effective manner.
  • Implement strategies to boost patient communication and involvement.
  • Regularly collect and analyze patient feedback to drive ongoing improvements.
  1. Provider Collaboration:
  • Build strong relationships with healthcare providers, understanding their needs and challenges.
  • Ensure providers have the necessary resources to deliver high-quality care.
  • Facilitate effective communication between providers and administrative staff.
  • Work with providers to establish and implement best practices in clinical care.
  1. Team Leadership and Development:
  • Recruit, train, and supervise practice personnel, including administrative and clinical staff.
  • Support staff development through coaching and professional growth opportunities.
  • Promote a positive and collaborative work environment, encouraging teamwork and engagement.
  1. Quality Enhancement:
  • Lead initiatives aimed at improving quality, utilizing data and feedback to enhance clinical and operational processes.
  • Implement best practices and evidence-based protocols to ensure patient safety and care quality.
  • Monitor performance indicators and develop action plans to address areas needing improvement.

Location:

  • Primarily remote with occasional onsite visits required.

What We Offer:

  • Comprehensive Benefits: Medical, dental, vision, and life insurance available from day one.
  • 401k plan with matching contributions.
  • Generous paid time off, parental leave, and company holidays.

Qualifications:

  • Bachelor's degree in Healthcare Administration, Business Administration, or a related field (Master's preferred).
  • At least 3 years of experience in healthcare management, ideally in a practice management capacity.
  • Strong leadership and interpersonal skills, with the ability to motivate a diverse team.
  • Proven experience in staff coaching and development.
  • Excellent organizational and problem-solving skills.
  • Familiarity with practice management software and electronic medical records systems.
  • In-depth knowledge of healthcare principles and best practices.
  • Exceptional verbal and written communication skills.
  • Ability to adapt to changing priorities.
  • Proficient in Microsoft Office Suite or similar software.

Artemis Practice Services Georgia LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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