Customer Service Director

3 weeks ago


Odessa, Texas, United States Texas Book Company Full time
Job Title: Customer Service Director

The Texas Book Company seeks a highly skilled and experienced Customer Service Director to join our team. As a key member of our management team, you will be responsible for ensuring exceptional customer service and overseeing the day-to-day operations of our store.

Key Responsibilities:
  • Assist in managing cash register operations and performing general office accounting duties.
  • Maintain accounts receivable and assist with accounts payable paperwork.
  • Supervise and train cashiers and clerks, including opening and closing the store as scheduled.

Requirements:
* Proven computer skills, particularly in Microsoft Office Word and Excel
* Effective communication and telephone skills
* Retail experience, including cash register operations and basic accounting knowledge
* Ability to lift 50 pounds and type at 40wpm with ten-key by touch proficiency
* Education: High School diploma or college-credited hours preferred

Estimated Salary: $45,000 - $55,000 per annum based on location and experience.
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