Retail Customer Experience Coordinator

12 hours ago


Irondale, Missouri, United States Marshalls Full time
About the Role

We're seeking a highly skilled and motivated Retail Customer Experience Coordinator to join our team at Marshalls. As a key member of our front-end team, you will be responsible for delivering exceptional customer service and promoting a positive shopping experience.

Key Responsibilities
  • Lead by example, demonstrating a commitment to customer satisfaction and loyalty
  • Train and mentor associates on front-end principles and customer service best practices
  • Assign registers, support POS coverage, and coordinate breaks for associates
  • Address customer concerns and issues promptly, ensuring a positive experience
  • Communicate effectively with management and associates, prioritizing tasks and providing progress updates
Requirements
  • 1 year retail experience and 6 months of leadership experience
  • Strong understanding of merchandising techniques and ability to multitask
  • Excellent communication and organizational skills, with attention to detail
  • Able to respond to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
What We Offer

Marshalls offers a competitive starting pay range of $13.00 to $13.50 per hour, as well as a range of benefits, including associate discount, EAP, and 401(k) matching. We're an equal opportunities employer, committed to diversity and inclusion.

We're reinventing retail and helping people discover their next great find. Join us and be a part of our journey to make every day a little more exciting.



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