Retail Sales Specialist

2 weeks ago


Irondale, Missouri, United States Asurion Full time

About the Role:

As a Retail Sales Technician at Asurion, you will have a significant impact on our customers' experiences. If you enjoy helping people repair and get to know their tech devices, this role is perfect for you. Our company provides excellent customer service and a positive work environment for our employees. We foster a culture of teamwork and create career growth pathways based on your interests.

Our Stores:

Our uBreakiFix by Asurion stores are expanding across the country, offering device repair services in local communities. This is a great opportunity for individuals of all skill levels to join our team and contribute to our mission.

Compensation and Benefits:

We offer a competitive hourly pay rate of $17.00, plus uncapped sales and repair incentive potential. Our average incentive potential is $420/month, with a top incentive potential of $2,700/month based on performance.

  • Average incentive potential of $420/month & Top incentive potential of $2,700/month, based on performance

What You'll Bring to the Team:

  • 1+ years of customer service/retail sales experience
  • 6+ months of experience with product service support or electronics troubleshooting (preferred)
  • Basic knowledge of mobile devices and operating systems
  • Ability to work a flexible retail schedule
  • A passing background check (criminal and drug test)
  • Basic knowledge of Microsoft Office

Responsibilities:

  • Provide technical expertise, troubleshoot and repair customer electronic devices
  • Enhance customer experience with our 'serve, solve, and sell' method, helping bring the Asurion Connected Home product to all customers (selling on every transaction)
  • Be the face of Asurion and deliver award-winning, personalized customer experiences
  • Achieve sales goals
  • Organize same-day pick-up inventory (packing, shipping, receiving, and handing off packages to delivery drivers)
  • Partner with cross-functional teams to deliver programs/processes and provide feedback
  • Self-manage and set priorities
  • Multi-task in a fast/retail environment
  • Contribute & support in market, based on needs of the business and store locations

We Take Care of You:

  • Ongoing training to grow your skills
  • Competitive hourly pay and benefits
  • Career growth opportunities based on your interests
  • Skills development and hands-on training
  • And more Asurion offers a wide range of perks and benefits for mental, physical and financial health

About Asurion:

As the world's leading tech care company, Asurion eliminates the fears and frustrations associated with technology, ensuring our nearly 300 million customers get the most out of their devices, appliances, and connections.



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