Customer Service Representative
19 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a seamless experience.
Key Responsibilities:- Address customer inquiries and concerns in a timely and professional manner
- Provide product information, resolve issues, and place orders as needed
- Utilize negotiation skills to resolve customer complaints and concerns
- Process returns, issue replacements, and credits for damaged or defective merchandise
- High school diploma or equivalent
- 1-2 years of customer service experience
- Strong communication and problem-solving skills
- Ability to work in a performance-based environment
- Competitive hourly rate of $15.00
- 40% discount on most merchandise
- Fun contests and rewards programs
- Paid training and opportunities for advancement
- Full-size or all-in-one desktop computer or traditional laptop
- Windows 10 or 11 Home, Pro, or Pro for Workstations
- Mac OS 12 or newer
- Google Chrome as the primary web browser
- 6 GB RAM or higher, with 8 GB or higher recommended
- External mouse, keyboard, webcam, and USB headset
Please note that a stable internet connection and a quiet workspace are required for this role. We will test your internet speed during the pre-hire process and throughout employment as needed.
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