Healthcare Access Coordinator
2 weeks ago
At UnitedHealth Group, we are dedicated to enhancing health outcomes through strategic partnerships and innovative solutions. As a member of our team, you will play a vital role in connecting individuals with essential healthcare services, pharmacy benefits, and valuable resources to help them achieve optimal health.
Position Overview:
As a Healthcare Access Coordinator, you will be responsible for ensuring a seamless patient experience by:
- Welcoming patients with a friendly demeanor and guiding them through the registration process.
- Collecting and verifying essential demographic and insurance information.
- Facilitating the completion of necessary paperwork and directing patients to their scheduled appointments.
- Assisting in the scheduling of additional appointments as needed.
- Verifying eligibility and benefits for various payers and interpreting the results.
- Collecting co-pays and addressing inquiries regarding financial assistance programs.
- Utilizing available resources and tools to manage accounts effectively.
- Supporting patients in completing information requests and coordinating with relevant departments.
Why Work With Us?
At UnitedHealth Group, we foster a culture of diversity and inclusion, offering a supportive environment where you can thrive. You will be recognized for your contributions and provided with opportunities for professional growth and development.
Qualifications:
- Must be at least 18 years of age.
- Minimum of 6 months experience in customer service.
- Proficient in Microsoft Office applications.
- Ability to work flexible 8-hour shifts.
Preferred Qualifications:
- Experience in revenue cycle management within a healthcare setting.
- General office experience.
Join us in making a positive impact on the communities we serve and advancing health equity on a global scale.
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