Healthcare Access Coordinator

2 weeks ago


Minneapolis, Minnesota, United States UnitedHealth Group Full time
Join Our Team as a Healthcare Access Coordinator

At UnitedHealth Group, we are dedicated to enhancing health outcomes through strategic partnerships and innovative solutions. As a member of our team, you will play a vital role in connecting individuals with essential healthcare services, pharmacy benefits, and valuable resources to help them achieve optimal health.

Position Overview:
As a Healthcare Access Coordinator, you will be responsible for ensuring a seamless patient experience by:
  • Welcoming patients with a friendly demeanor and guiding them through the registration process.
  • Collecting and verifying essential demographic and insurance information.
  • Facilitating the completion of necessary paperwork and directing patients to their scheduled appointments.
  • Assisting in the scheduling of additional appointments as needed.
  • Verifying eligibility and benefits for various payers and interpreting the results.
  • Collecting co-pays and addressing inquiries regarding financial assistance programs.
  • Utilizing available resources and tools to manage accounts effectively.
  • Supporting patients in completing information requests and coordinating with relevant departments.

Why Work With Us?
At UnitedHealth Group, we foster a culture of diversity and inclusion, offering a supportive environment where you can thrive. You will be recognized for your contributions and provided with opportunities for professional growth and development.

Qualifications:
  • Must be at least 18 years of age.
  • Minimum of 6 months experience in customer service.
  • Proficient in Microsoft Office applications.
  • Ability to work flexible 8-hour shifts.

Preferred Qualifications:
  • Experience in revenue cycle management within a healthcare setting.
  • General office experience.

Join us in making a positive impact on the communities we serve and advancing health equity on a global scale.

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