Optical Assistant

5 days ago

Columbus, Ohio, United States Warby Parker Full time

Job Summary:

Warby Parker is seeking a skilled and enthusiastic Apprentice Optician to join our team of in-house optical experts. As an Apprentice Optician, you will work under the direct supervision of a Certified Optician mentor and learn the skills necessary to meet our customers' eyewear needs.

Key Responsibilities:

  • Assist customers in selecting the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle.
  • Learn how to take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy.
  • Develop expertise in explaining prescription terminology and product offerings to customers.
  • Work with the team to ensure all customers receive exceptional service.
  • Collaborate with colleagues to form best practices for sales and customer service that can be implemented throughout the organization.
  • Represent the Warby Parker brand to educate others and promote our values and mission.

Requirements:

  • Interest in working in a medical-oriented role to help people see.
  • Passion for working with people.
  • Hands-on problem-solving skills and a desire to grow a new technical skill.
  • Clear, effective, and professional communication skills.
  • Dedication to going above-and-beyond to help customers and colleagues.
  • Energetic and positive team player with the ability to adapt in a fast-paced environment.
  • Extremely detail-oriented and capable of juggling multiple responsibilities.
  • Open-minded and constantly learning.
  • Someone who takes their work seriously, but not themselves.

Benefits:

  • Health, vision, and dental insurance.
  • Life and AD&D Insurance.
  • Paid time off.
  • Paid Holidays.
  • Retirement savings plan with a company match.
  • Parental leave (non-birthing parents included).
  • Short-term disability.
  • Employee Assistance Program (EAP).
  • Bereavement Leave.
  • Optical Education Reimbursement.
  • Snack Pantry.

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