Network Help Desk Engineer
5 days ago
Aquafinity is seeking a Network Help Desk Engineer to provide expert technical support and ensure seamless operation of hardware, software, and network systems.
The successful candidate will have strong knowledge of Windows and Mac operating systems, proficiency with Microsoft Office Suite and common business applications, and expertise in network troubleshooting and support.
The salary for this position is $65,000-$85,000 per year, depending on experience. We offer a competitive pay and benefits package, opportunities for development and advancement, and exciting challenges.
About the Position
- Provide expert technical support and resolve complex technical issues.
- Diagnose and troubleshoot hardware, software, and network problems.
- Manage escalated tickets and prioritize resolution.
- Install, configure, and maintain computer systems, applications, and devices.
- Provide guidance, mentorship, and training to junior team members.
- Document solutions and contribute to a growing knowledge base.
- Assist in deploying new technologies and systems.
- Ensure compliance with company IT policies and procedures.
About Our Company
- We are a dynamic organization that values innovation and collaboration.
- We strive to provide exceptional support and ensure seamless operation of hardware, software, and network systems.
- Our team is committed to delivering high-quality services and supporting our customers' needs.
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