Head of Operations

2 weeks ago


San Francisco, California, United States Sprig Full time
About Sprig

Sprig is a cutting-edge platform that empowers leading companies to build innovative digital products that drive real value. Our platform enables product teams to gain actionable insights, observe user interactions, and make data-driven decisions to drive success. We're proud to partner with industry leaders like Notion, Figma, Ramp, Robinhood, Coinbase, and TripAdvisor.

Our Mission

We're on a mission to revolutionize the way companies build digital products. Our goal is to become the #1 product experience insights platform, and we're looking for talented individuals to help us achieve this vision.

The Role

We're seeking a Head of Operations to partner with our CEO and leadership team to drive operational excellence and support our ambitious growth plans. As a key member of our leadership team, you will play a critical role in scaling our organization, managing our Finance, People, and Recruiting teams, and driving business planning, forecasting, and go-to-market strategies.

Your Responsibilities
  • Identify opportunities for growth and scalability within various functions and develop strategies to support our business growth.
  • Manage the company's financial planning, budgeting, and forecasting, and work with the Finance team to ensure accurate financial reporting and analysis.
  • Oversee the Recruiting and People functions to ensure we attract, retain, and develop top talent, and foster a positive, inclusive, and high-performance company culture.
  • Oversee the day-to-day operations of the company to ensure all departments are working efficiently and effectively, and optimize operational processes to enhance productivity, reduce costs, and improve overall performance.
  • Collaborate with leadership to align operational initiatives with overall business objectives and improve cross-functional alignment and collaboration.
Your Qualifications
  • 10+ years of relevant experience in business operations or finance, preferably within a high-growth B2B SaaS company.
  • 2-4 years of experience as a people manager.
  • Entrepreneurial spirit with a strong desire to learn and grow, preferably with experience in a growth-stage startup (Series B to Series F).
  • Ability to align teams on identified metrics.
  • Strong work ethic and competitive mindset - You'll work hard and motivate your team to do the same, bringing out their full potential.
  • Adaptability - You understand that change is constant and you embrace it, you move quickly, and you encourage continued improvement.
What We Offer
  • Competitive Salary
  • Competitive Employee Equity
  • 401K Program
  • Medical, Dental, and Vision Benefits
  • FSA/HSA Benefit
  • $150/month Commuter Benefit
  • Additional Wellbeing Benefits
  • Flexible Paid Time Off
  • Paid Parental Leave
  • Professional Development Stipend
  • Hybrid Office Policy
  • Lunch available 5x a week in SF and NYC
  • Dinner available 2x week in SF
  • Company Sponsored Social Events
About Us

We're a people-first company that values diversity, inclusion, and employee well-being. We're committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. We're proud to have been recognized as one of the top 50 best places to work in the US and top 50 Places to Work in the Bay Area by Built In.

Join Our Team

We're looking for talented individuals who share our passion for innovation, customer satisfaction, and employee success. If you're a motivated and results-driven professional who is excited about the opportunity to join a dynamic and growing company, we encourage you to apply.



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