Hospitality Ambassador

7 days ago


Half Moon Bay, California, United States Marriott International Full time

Job Summary

We are seeking a highly skilled and customer-focused Bell Attendant to join our team at Marriott International. As a Bell Attendant, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities

  • Greet and escort guests to their rooms, ensuring a warm and welcoming arrival experience.
  • Open doors and assist guests/visitors entering and leaving the property, providing assistance with luggage and other needs.
  • Inform guests of property amenities, services, and hours of operation, as well as local areas of interest and activities.
  • Identify and explain room features to guests, including the use of room keys, mini-bars, ice and vending areas, in-room safes, and valet laundry services.
  • Transport guest luggage to and from guest rooms and/or designated bell areas.
  • Assist with luggage storage and retrieval.
  • Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
  • Supply guests with directions and arrange transportation (such as taxi cabs, shuttle buses, or limousine/sedan services) as needed.
  • Communicate parking procedures to guests/visitors.

Requirements

  • High school diploma or equivalent required.
  • No related work experience necessary.
  • No supervisory experience required.
  • No license or certification required.

Benefits

  • Competitive hourly rate: $19.98 to $20.98 per hour.
  • Health care benefits.
  • Flexible spending accounts.
  • 401(k) plan.
  • Earned paid time off and/or sick leave.
  • Life insurance.
  • Disability coverage.
  • Other life and work wellness benefits.

Marriott International is an Equal Opportunity Employer

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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