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Patient Relations Specialist
2 months ago
Position Title:
Patient Experience Specialist (PXS)
The Patient Experience Specialist (PXS) is dedicated to enhancing the overall journey of patients and their families, aligning with the mission, vision, and values of Mountains Community Hospital, as well as the principles of quality enhancement.
The PXS will gain expertise in various domains, including:
1. Patient satisfaction evaluation
2. Process enhancement
3. Survey management
4. National benchmarks
5. Additional subjects related to patient experience
The PXS is responsible for reviewing and interpreting data from multiple sources, acting as an internal advisor, and collaborating with operational leaders to elevate performance standards.
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