Receptionist - State Farm Agent Team Member
20 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, establishing customer relationships, and following up with customers as needed.
Responsibilities- Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
- Establish and maintain strong relationships with customers, ensuring their needs are met and exceeded.
- Excellent communication skills, both written and verbal.
- Ability to work in a team environment and provide exceptional customer service.
- Proactive problem-solving skills and attention to detail.
- Ability to learn and adapt to new systems and processes.
- Competitive hourly pay and commission/bonus structure.
- Flexible hours and opportunities for growth and advancement within our agency.
- 401K and other benefits.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are motivated to succeed and have a passion for delivering exceptional customer service, please submit your application. We look forward to hearing from you
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