Receptionist - State Farm Agent Team Member

20 hours ago


Cornelius, North Carolina, United States Annette Burkhard - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, establishing customer relationships, and following up with customers as needed.

Responsibilities
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
  • Establish and maintain strong relationships with customers, ensuring their needs are met and exceeded.
Requirements
  • Excellent communication skills, both written and verbal.
  • Ability to work in a team environment and provide exceptional customer service.
  • Proactive problem-solving skills and attention to detail.
  • Ability to learn and adapt to new systems and processes.
What We Offer
  • Competitive hourly pay and commission/bonus structure.
  • Flexible hours and opportunities for growth and advancement within our agency.
  • 401K and other benefits.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are motivated to succeed and have a passion for delivering exceptional customer service, please submit your application. We look forward to hearing from you



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